Gaya APA
Garber, Peter R.. (2005).
25 Reproducible Activities for Customer Service Excellence .
USA:
HRD Press.
Gaya Chicago
Garber, Peter R..
25 Reproducible Activities for Customer Service Excellence.
USA:
HRD Press,
2005.
.
Gaya MLA
Garber, Peter R..
25 Reproducible Activities for Customer Service Excellence.
USA:
HRD Press,
2005.
.
Gaya Turabian
Garber, Peter R..
25 Reproducible Activities for Customer Service Excellence.
USA:
HRD Press,
2005.
.