Gaya APA
Williams, Richard L.. (1994).
Essentials of Total Quality Management .
:
AMACOM.
Gaya Chicago
Williams, Richard L..
Essentials of Total Quality Management.
:
AMACOM,
1994.
.
Gaya MLA
Williams, Richard L..
Essentials of Total Quality Management.
:
AMACOM,
1994.
.
Gaya Turabian
Williams, Richard L..
Essentials of Total Quality Management.
:
AMACOM,
1994.
.