Gaya APA
Kumar, V.; Reinartz, Wener. (2006).
Customer Relationship Management: Concept, Strategy, and Tools (3rd edition) (3).
German:
John Wiley & Sons, Inc.
Gaya Chicago
Kumar, V.; Reinartz, Wener.
Customer Relationship Management: Concept, Strategy, and Tools (3rd edition).
3
German:
John Wiley & Sons, Inc,
2006.
.
Gaya MLA
Kumar, V.; Reinartz, Wener.
Customer Relationship Management: Concept, Strategy, and Tools (3rd edition).
3
German:
John Wiley & Sons, Inc,
2006.
.
Gaya Turabian
Kumar, V.; Reinartz, Wener.
Customer Relationship Management: Concept, Strategy, and Tools (3rd edition).
3
German:
John Wiley & Sons, Inc,
2006.
.