Gaya APA
Harris, Elaine K.. (2013).
Customer Service: A Practical Approach, 6th edition (6).
USA:
Pearson Education, Inc.
Gaya Chicago
Harris, Elaine K..
Customer Service: A Practical Approach, 6th edition.
6
USA:
Pearson Education, Inc,
2013.
.
Gaya MLA
Harris, Elaine K..
Customer Service: A Practical Approach, 6th edition.
6
USA:
Pearson Education, Inc,
2013.
.
Gaya Turabian
Harris, Elaine K..
Customer Service: A Practical Approach, 6th edition.
6
USA:
Pearson Education, Inc,
2013.
.