Gaya APA
Evenson, Renee. (2007).
Award-Winning Customer Service: 101 Ways to Guarantee Great Performance .
USA:
AMACOM.
Gaya Chicago
Evenson, Renee.
Award-Winning Customer Service: 101 Ways to Guarantee Great Performance.
USA:
AMACOM,
2007.
.
Gaya MLA
Evenson, Renee.
Award-Winning Customer Service: 101 Ways to Guarantee Great Performance.
USA:
AMACOM,
2007.
.
Gaya Turabian
Evenson, Renee.
Award-Winning Customer Service: 101 Ways to Guarantee Great Performance.
USA:
AMACOM,
2007.
.