Gaya APA
Anderson, Kristin; Keer, Carol. (2002).
Customer Relationship Management .
USA:
The McGraw-Hill.
Gaya Chicago
Anderson, Kristin; Keer, Carol.
Customer Relationship Management.
USA:
The McGraw-Hill,
2002.
.
Gaya MLA
Anderson, Kristin; Keer, Carol.
Customer Relationship Management.
USA:
The McGraw-Hill,
2002.
.
Gaya Turabian
Anderson, Kristin; Keer, Carol.
Customer Relationship Management.
USA:
The McGraw-Hill,
2002.
.