Gaya APA

Buttle, Francis. (2009). Customer Relationship Management: Concepts and Technologies, 2nd edition (2). Hungary: Butterworth-Heinemann.

Gaya Chicago

Buttle, Francis. Customer Relationship Management: Concepts and Technologies, 2nd edition. 2 Hungary: Butterworth-Heinemann, 2009. .

Gaya MLA

Buttle, Francis. Customer Relationship Management: Concepts and Technologies, 2nd edition. 2 Hungary: Butterworth-Heinemann, 2009. .

Gaya Turabian

Buttle, Francis. Customer Relationship Management: Concepts and Technologies, 2nd edition. 2 Hungary: Butterworth-Heinemann, 2009. .